AIC LI Governance & Organisational Excellence

Introduction

The Community Care Training Course aims to provide healthcare support caregivers a platform to constantly keep themselves up to date on the requirements that are needed in the industry and also an avenue for them upgrade skillsets and remain relevant to the growing demands of the community care sector.

Leadership & People Management

Synopsis

This 2-day programme aims to help operational /frontline staff (individual contributor) understands and appreciates the importance of effective service communication. Participants learn how to communicate the desired emotions / feelings in their verbal and non-verbal communications.

Note: The service tools and skills are designed in accordance with AIC Service Quality Toolkit for the Community Care Sector with the aim to:
– Build a Positive Service Culture and
– Provide tips and tools for Staff to deliver Person-centred Care

Register in AIC Learning Management System. Open with Internet Explorer is highly recommended. The link is as shown (https://lms.aic-learn.sg/lms/app/SYS_login.aspx)


Synopsis

Course Enquiries

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