AIC LI Governance & Organisational Excellence
Introduction
The Community Care Training Course aims to provide healthcare support caregivers a platform to constantly keep themselves up to date on the requirements that are needed in the industry and also an avenue for them upgrade skillsets and remain relevant to the growing demands of the community care sector.
Leadership & People Management
Available Now
3.Transition into a Leader’s Role
6.Navigate Changes with Resilience
8.Building relationships in multi-disciplinary work environment
9.Managing relationships in multi-disciplinary work environment
10.Leading relationships in Multi-disciplinary work environment
11.Manage and Adapt to Change – Basic Counselling & Coaching Skills
12.Working in a Diverse Work Environment
14.Promote Equality and Diversity in the Workplace
Available Now
3.Transition into a Leader’s Role
6.Navigate Changes with Resilience
8.Building relationships in multi-disciplinary work environment
9.Managing relationships in multi-disciplinary work environment
10.Manage and Adapt to Change – Basic Counselling & Basic Coaching Skills
Upcoming
1.Leading relationships in Multi-disciplinary work environment
2.Creating a Successful Mentoring Program @ the Workplace
3.Building & Leading a Strong Organizational Culture
Synopsis
This 2-day programme aims to help operational /frontline staff (individual contributor) understands and appreciates the importance of effective service communication. Participants learn how to communicate the desired emotions / feelings in their verbal and non-verbal communications.
Note: The service tools and skills are designed in accordance with AIC Service Quality Toolkit for the Community Care Sector with the aim to:
– Build a Positive Service Culture and
– Provide tips and tools for Staff to deliver Person-centred Care
Register in AIC Learning Management System. Open with Internet Explorer is highly recommended. The link is as shown (https://lms.aic-learn.sg/lms/app/SYS_login.aspx)
This 2-day programme aims to upgrade and enhance the service excellence and people engagement skills of supervisors, managers and HODs. It equips participants with the skills and techniques to interact and connect with clients, clients’ family members and their next-of-kin more effectively so as to improve the image of community care and thereafter enhance the overall service experience.
Note: The service tools and skills are designed in accordance with AIC Service Quality Toolkit for the Community Care Sector with the aim to:
– Build a Positive Service Culture and
– Provide tips and tools for Staff to deliver Person-centred Care
Register in AIC Learning Management System. Open with Internet Explorer is highly recommended. The link is as shown (https://lms.aic-learn.sg/lms/app/SYS_login.aspx)
Course Enquiries
If you are new to HMI Institute and wish to inquire about our training courses, please fill in the contact form.