Effective Communication at Work

Effective Communication at Work 1

Overview

This training program is designed for professionals aiming to enhance their communication skills in today’s fast-paced, interconnected work environment. It addresses the challenges of rapid communication and virtual interactions by focusing on optimising communication techniques and strategies. Participants will learn to improve every phase of their communication, from initiating exchanges to using various modes effectively, thereby increasing efficiency and reducing stress.

Learning Outcomes

In this workshop, you will learn:

  • The importance of communication at work
  • To describe how communication is part of organisational behaviour
  • To identify modes of communication and select the appropriate mode
  • To explain the purpose and desired outcomes of communication
  • To practise mindful and clear verbal communication
  • To interpret body language and apply positive body language
  • To apply effective email strategies
  • To demonstrate positive aspects of presentation
  • To recognise differences in and sensitivity of cultures

Workshop Outline

  • Fundamentals of Communication
  • Digital Communication
  • Verbal Communication
  • Non-Verbal Communication

Target Audience

Open to all professionals interested in critical core skills

Certification

Upon completion of the course, the participants will be awarded the Certificate of Participation by HMI Institute.

Trainer’s Profile

Chew Lip Heng
Chew has 20 years in communications, specializing in workshops on branding, crisis management, and digital marketing. As a Red Cross volunteer, he trains disaster response teams and psychological first aid. He also teaches at SUSS and trains email communication for Jesuit Refugee Service.

Course Date & Registration

Effective Communication at Work 2

Course Date & Registration

To be confirmed

Course Duration

1 Day 

Course Venue

HMI Institute

Course Fee

Details will be announced shortly

Enquiry

HMI Institute reserves the right to postpone or cancel the courses if minimum enrolment is not met.