Preparing and Performing at the Workplace

Learn how to generate effective and efficient solutions to solve problems and capitalise on new opportunities at the workplace.

Preparing and Performing at the Workplace 1

Overview

The need to be well prepared to perform at the workplace is crucial for all sectors and especially critical in the healthcare environment. Faced with the challenges of demanding patient care and a shrinking pool of skilled resources, the healthcare team needs to ensure its processes are functioning at the optimal, issues are swiftly addressed and using the most efficient and effective methods. This course brings you an insight on the importance of being ready to seek out opportunities of improvement at the workplace and how to go about identifying them and to solve the issues in an effective and timely manner.

At the end of the programme, participants will be able to use a simple model to come up with guidelines and procedures to solve problems to create value to the healthcare industry.

Course Outline

  • Identify opportunities to improve workplace processes and address problems
  • Apply DMAIC approach for solving problems
  • Adopt appropriate tools and techniques to solve problems
  • Implement guidelines and procedures to test solutions
  • Measure and control the solutions
  • Review and improve solutions

Target Audience

  1. Professionals, managers and executives (PMEs)
  2. Healthcare professionals
  3. All who are considering to enter the healthcare industry
  4. General public who are interested to learn how to generate effective and efficient solutions to solve problems and capitalise on new opportunities at the workplace
Preparing and Performing at the Workplace 2

Course Date

12 June 2023

11 September 2023

Course Duration

1 Day Course (9.00am to 6.00pm)

Course Venue

Synchronous E-learning (Zoom)

Course Fee

$450 (Subject to GST)

Registration

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HMI Institute reserves the right to postpone or cancel the courses if minimum enrolment is not met.

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