Patient Education and Engagement

Be equipped with the knowledge and skills to provide patients with information on pre and post doctor consultation and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients

Patient Education and Engagement 1

Overview

Be equipped with the knowledge and skills to provide patients with information on pre and post doctor consultation and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients

Course Objectives

  1. Assess the types of patients with specific needs and address their readiness to be educated.
  2. Access patient information/medical records whilst maintaining medical confidentiality, and address problems that impact the undertaking of a procedure/consultation.
  3. Provide updated knowledge on healthcare services to address queries on procedures and refer or escalate complex queries to senior personnel according to work protocol
  4. Provide post procedure follow-up information and instructions to optimise patients’ health and well being

Course Outline

  1. Procedures to access patient information and patient records
  2. Types of patients with specific needs
  3. Patient confidentiality
  4. Types of pre-procedures and post-procedures follow-up according to organisational guidelines
  5. Checklist of problems that may impact patients’ undertaking of a procedure
  6. Basic medical terminologies
  7. Up-to-date knowledge on healthcare services
  8. Identify any problems that may impact on the undertaking of a procedure or consultation according to prescribed checklists and guidelines
  9. Provide pre-procedures, and post-procedures follow-up as required
  10. Address any pre-procedure and post-procedure queries from the patients within scope of work
  11. Identify complex queries and questions for escalation
  12. Reiterate post-procedure instructions to patients
  13. Recommend and refer to seniors on general wellness

Target Audience

General public who are keen to work in health-related careers

Certification

Upon completion of the course, the participants will be awarded the Certification of Completion by HMI Institute.

Patient Education and Engagement 1

Course Date

14 April 2023

16 June 2023

18 August 2023

20 October  2023

15 December 2023

Course Date

14 April 2023

16 June 2023

18 August 2023

20 October  2023

15 December 2023

Course Date & Registration

Course Duration

The training is delivered via online learning and classroom sessions.
Total: 25 Hours

  • E-learning: 4 hours
  • Classroom: 9 hours
  • Practical: 11 hours
  • Assessment: 1 hour

Course Venue

HMI Institute

Course Fee

$550 per participant

Course Fee is subject to GST

Enquiry

HMI Institute reserves the right to postpone or cancel the courses if minimum enrolment is not met.

Course Enquiries

If you are new to HMI Institute and wish to inquire about our training courses, please fill in the contact form.