Course Title Course Code Duration (Hrs) Objective Statement
WSQ HEALTHCARE SUPPORT (HCS) MODULES
APPLY HIGHER COMMON PROCESSES IN THERAPY SERVICES CS-CP-207C-1 20.0
ASSIST WITH A VARIETY OF THERAPY AND PATIENT PROCEDURES FOR SPECIFIC CLIENTS CS-CSV-218E-1 32.0
ASSIST WITH COMMUNITY INCLUSION PROGRAMMES UNDER INSTRUCTION OF THE THERAPIST CS-SP-212C-1 30.0
ASSIST WITH THE IMPLEMENTATION OF A PRESCRIBED CARE PLAN WITH SUPERVISION OF A QUALIFIED THERAPIST CS-CSV-212C-1 40.0
CONDUCT THERAPY PROGRAMME UNDER INSTRUCTION OF THERAPIST CS-SP-210C-1 50.0
OBSERVE AND INTERPRET OBSERVATIONS CS-CSV-203C-1 42.0
PARTICIPATE IN A CROSS-FUNCTIONAL TEAM CS-WR-203C-1 18.0
PARTICIPATE IN WORKPLACE SAFETY AND HEALTH (WSH) PROCEDURES CS-SH-201C-1 40.0
PERFORM LIFESAVING TECHNIQUES V2.1 HCS-CC-202C-1 12.0
RESPOND TO ILLNESS, ACCIDENTS AND EMERGENCIES CS-SH-203C-1 30.0
SUPPORT CLIENTS TO MEET THEIR PHYSICAL, EMOTIONAL, PSYCHOSOCIAL, COGNITIVE AND SPIRITUAL NEEDS CS-CSV-201C-1 50.0
TRANSFER CLIENTS WITH AND WITHOUT USE OF EQUIPMENT CS-SH-306E-1 40.0
WORK EFFECTIVELY IN A HOME AND COMMUNITY CARE ENVIRONMENT CS-SP-202E-1 36.0
WORK WITHIN A LEGAL AND ETHICAL FRAMEWORK CS-GV-201C-1 30.0
WSQ MODULES - New Skills Framework
ADMINISTRATION OF MEDICATION IN PREHOSPITAL CARE SETTING HCE-PTC-2021-1.1 41.0 This module enables the learner to function as an Emergency Medical Technician in assisting with serving oral, sublingual, topical medications and assisting Emergency Ambulance crew leader prepare an intravenous line according to the Ministry of Health EMT guidelines and protocols.
ASSIST IN PERIOPERATIVE PRACTICE: ENTRY LEVEL HCE-QPH-2005-1.1 78.0 This module enables the learner to perform the integral role as a healthcare support staff in operating theatre by providing perioperative care for patients undergoing surgery.
BILLING PROCEDURES HCE-DMH-2001-1.1 41.0 This module enables the learner to provide patients/clients with relevant information on medical subsidies/benefits and financial assistance schemes/options. It also includes billing activities such as handling cash float and close counter transaction.
CLIENT ASSESSMENT IN THERAPY SUPPORT HCE-PTC-2008-1.1 50.0
CLIENT EDUCATION IN THERAPY SUPPORT HCE-PEH-2002-1.1 68.0
CLINICAL SUPPORT FOR PATIENT SERVICE ASSOCIATES HCE-PTC-3009-1.1 41.0 The module enables the learner to support healthcare professionals in providing person-centred care during physical examination and performing various clinical test/procedures including vital signs measurement.
EFFECTIVE COMMUNICATION IN NURSING HCE-PTC-2012-1.1 41.0 This module enables the learner with effective communication skills and strategies to provide and receive clear and concise information within the healthcare setting, and the conduct of interpersonal communication in a person-centred approach.
EMERGENCY RESPONSE AND CRISIS MANAGEMENT HCE-ICM-2023-1.1 33.0 This module enables the learner to participate and support as a team when responding to an emergency/crisis situation according to the organisational guidelines.
FIRST-AID (PERFORM WORKPLACE FIRST AID) SEC-ICM-1002-1.1 24.0 This module enables learner to perform first-aid and cardiopulmonary resuscitation skills and be able to apply them to the workplace.
FRONTLINE SERVICES MANAGEMENT HCE-DMH-2002-1.1 41.0 This module enables the learner to perform patient registration and provide appropriate services and process admissions/discharge procedures in accordance with organisational procedures and guidelines.
GROUP THERAPY PLANNING AND IMPLEMENTATION HCE-PTC-3017-1.1 61.0
INTER-PROFESSIONAL COLLABORATION HCE-CFC-2034-1.1 25.0 This module enables the learner to acquire the mindset, effective collaborative skills and strategies to allow healthcare worker to work well within a team of healthcare professionals.
INTERVENTION IMPLEMENTATION IN THERAPY SUPPORT HCE-PTC-2018-1.1 76.0
MEDICATION DISPENSING HCE-DRM-1004-1.1 33.0 The module enables the learner to assist in dispensing medications safely and competently as ordered in the prescription, which includes packing, labelling, proper storage and disposal of medications according to the organisational guidelines.
MOBILITY AND AMBULATION ASSISTANCE IN NURSING HCE-PTC-2023-1.1 41.0 This module enables the learner to assist in ambulation, mobilisation, positioning and transfer of stable patients in accordance to the organisational guidelines and workplace safety and health procedures.
NURSING CARE FOR THE DECEASED HCE-PTC-2025-1.1 41.0 This module enables the learner to support the bereaved family; assists in the preparation and performance of last office according to the organisational guidelines and safe practice standard.
NUTRITION AND FLUIDS MANAGEMENT IN NURSING HCE-PTC-2024-1.1 41.0 This module enables the learner to apply the types of normal and therapeutic diet for oral-feeding and naso-gastric tube-feeding in supporting patients to meet their nutritional needs.
PATIENT ASSESSMENT IN PREHOSPITAL CARE, AIRWAY MANAGEMENT AND RESPIRATORY CARE HCE-PTC-3028-1.1 45.0 This module enables the learner to function as an Emergency Medical Technician in providing prehospital patient assessment, transfer and transport. Provide immediate airway management by stabilising the respiratory airway, delivery of oxygen according to the Ministry of Health EMT guidelines and protocols.
PATIENT CARE DELIVERY IN NURSING HCE-PTC-2026-1.1 74.0 This module enables the learner to assist the nursing team in supporting clinical procedures and providing basic patient care delivery effectively.
PATIENT EDUCATION AND ENGAGEMENT HCE-PEH-2006-1.1 33.0 This module enables the learner to provide patients with information on pre and post-consultations and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients.
PRACTICE INFECTION PREVENTION AND CONTROL IN HEALTHCARE HCE-QPH-2006-1.1 41.0 This module enables the learner to practice infection prevention and control in the healthcare environment, which includes hand hygiene, personnel protective equipment, patient education, standard and transmission-based precaution.
PREHOSPITAL EMERGENCY CARE HCE-PTC-2013-1.1 54.0 This module enables the learner to perform immediate emergency care for patients in prehospital care setting by providing first aid for cardiac, trauma emergencies and common illness in accordance to MOH Emergency Medical Technician guidelines.
PROFESSIONAL, LEGAL AND ETHICAL HEALTHCARE PRACTICE HCE-PVE-2008-1.1 41.0 This module enables the learner to apply organisational code of conduct, organisational policies and procedures relating to legal and ethical practices, in the delivery of healthcare services to clients and patients.
QUALITY IMPROVEMENT AND SAFE PRACTICES WITH 6S CONCEPT HCE-QPH-2007-1.1 25.0 This module enables the learner to work as a team for the continuous improvement on of patient safety processes, within their own work area, specifically by implementing 6s concepts.
RESPIRATORY CARE IN NURSING HCE-PTC-2028-1.1 41.0 This module enables the learner to collect assessment data on respiration and assist in caring for patients on pulse oximetry monitoring, oral suctioning, oxygen and nebuliser therapy.
SUPPORT IN STERILISATION SERVICE: ENTRY LEVEL HCE-PTC-2009-1.1 78.0 This module enables the learner to perform the integral role at all stages of sterile processing of surgical instruments and supplies in healthcare setting.
WORKPLACE SAFETY AND HEALTH HCE-WSH-1008-1.1-1 37.0
PERSONAL EFFECTIVENESS
APPLY 6S CONCEPT IN HEALTHCARE SETTING  8.0
APPLY EMOTIONAL COMPETENCE TO MANAGE SELF AND SUPPORT OTHERS 8.0 This course enable participants to understand  Emotional Intelligence (EI), practise and apply support strategies of care and management (for self and others).
BUILDING AN EFFECTIVE TEAM 8.0 The course aims to provide participants with an understanding of the psychological forces influencing team’s behaviour and performance. Participants will learn how to apply emotional intelligence and to adopt different communication strategies to develop and strengthen the team for an effective working relationship to build an effectively high performing team.
BUILDING RELATIONSHIPS IN MULTI-DISCIPLINARY WORK ENVIRONMENT 8.0
COMMUNICATE AND RELATE EFFECTIVELY AT THE WORKPLACE 8.0 This course will enable participants in critical mindset and techniques to enhance communication and thus, foster stronger relationships at the workplace.
COMPLY WITH WORKPLACE SAFETY AND HEALTH (WSH) PROCEDURES 8.0
CREATIVITY AND INNOVATION 8.0 This course brings participants an insight on the differences between creativity and innovation and their importance at the workplace. It covers on ways how participants can build creativity skills and develop a growth mindset, incorporating design thinking and its application of coming up with new ways of working / to solve problems at the workplace.
CYBERSECURITY FOR BEGINNERS 8.0 This course enables participants to have a better understanding of different threats in the cyberspace and the know-how in protecting themselves, equipping safe practices with awareness of cyber risks relating to technologies that are used in everyday life and inculcate responsible internet use behaviour.
DEVELOPING A RESILIENT MINDSET IN THE WORKPLACE 8.0 This course enables participants to understand the concept of resilience, managing it and practice support strategies of self-care and management (for self and others).
FACILITATE EFFECTIVE COMMUNICATION AND ENGAGEMENT AT THE WORKPLACE 8.0
FACILITATE LEARNING AT WORK 8.0
GOVERNING PDPA AND DATA SHARING COMPLIANCE 8.0
HR DEVELOPMENT & MANAGEMENT 8.0
IT OPERATIONS AND ENGINEERING DESIGN AND PLANNING 8.0
MANAGE AND ADAPT TO CHANGE - BASIC COUNSELLING & BASIC COACHING SKILLS 8.0 This course brings an insight on how participants can improve the quality of the conversation and help team members solve problems and develop professionally by applying basic counselling and coaching skills. Participants will also learn the application of the GROW model which is solution-focused and proven to effectively contribute to workplace performance.
MONITOR MAINTENANCE OF EQUIPMENT AND MACHINE 8.0 This course aims to provide care staff who have supervisory and guiding role; and influences workplace/processes in the health care environment with the skills and knowledge required to monitor maintenance of equipment and machine in their work environment.
PDPA/DATA SHARING BEST PRACTICES 8.0 This course equips participants with the necessary knowledge and skills required of employees to understand the fundamentals of Personal Data Protection Act (PDPA) and its necessary measures to uphold it through communicating key PDPA requirements to relevant stakeholders to facilitate compliance and identifying documentary requirements for compliance.
PERFORM BASIC EQUIPMENT AND MACHINE OPERATIONS 8.0 This course aims to provide support care staff currently working in or wishing to enter the healthcare environment with the skills and knowledge required to operate commonly used equipment and machines correctly and safely in accordance to the manufacturer's instructions. This includes prevention of equipment damage caused by improper usage, performing of simple yet necessary checks prior to the use of the equipment and assisting users in the safe and proper operation of equipment.
PERSONAL MASTERY IN MANAGING DIVERSITY IN THE WORKPLACE 8.0
PREPARE AND CONDUCT COACHING 8.0
RESPONSE TO EMERGENCY AND ACCIDENTS 8.0
WORK IN A DYNAMIC TEAM 8.0
WORKING IN A DIVERSE WORK ENVIRONMENT 8.0 This course provides participants with an insight on the 5 stages any team will go through from the start and to understand team members with different profiles who may have their preferred ways of communication. Participants will learn to value team diversity and leverage on each other to work in a diverse work environment to enhance organizational performance.