Healthcare Support (Administrative Support)

Overview

Learn the basic skills to competently assist the doctors and nurses in patient care. Upon completion of this course, you can work in a hospital specialist clinic or GP clinic.

Career Prospects & Progression

Skilled Patient Service Associates / Clinic Administrative Assistants have good career prospects and are high in demand. Graduates can expect a stable and secure entry career in healthcare. With a friendly attitude and good work ethics, graduates can look forward to promising career progression.

Clinic Administrative Assistant > Senior Clinic Administrative Assistant

Award of Certification

WSQ Statement of Attainment by SkillsFuture Singapore (SSG)

Modules
  • PERFORM ADMINISTRATIVE ACTIVITIES
  • PREPARE CLINIC FOR SERVICES
  • REGISTER AND SCHEDULE APPOINTMENT FOR PATIENTS
  • USE OF MEDICAL TERMINOLOGY IN WORK ACTIVITIES
  • WORK WITHIN A LEGAL AND REGULATORY FRAMEWORK IN THE HEALTHCARE INDUSTRY
  • COMPLY WITH WORKPLACE SAFETY AND HEALTH POLICIES AND PROCEDURES IN THE HEALTHCARE INDUSTRY
  • PROCESS AND PACK PRESCRIPTION
Duration
  Total Trg. Duration
Competency Unit (CU) Competency Standard(s) Code Hours Days Mths
PERFORM ADMINISTRATIVE ACTIVITIES HCS-ADM-201C-0 39 4.9 0.2
PREPARE CLINIC FOR SERVICES HCS-ADM-201E-1 52 6.5 0.3
REGISTER AND SCHEDULE APPOINTMENT FOR PATIENTS HCS-ADM-203C-1 40 5.0 0.3
USE OF MEDICAL TERMINOLOGY IN WORK ACTIVITIES HCS-CC-201C-1 50 6.3 0.3
WORK WITHIN A LEGAL AND REGULATORY FRAMEWORK IN THE HEALTHCARE INDUSTRY HCS-CC-203E-1 43 5.4 0.3
COMPLY WITH WORKPLACE SAFETY AND HEALTH POLICIES AND PROCEDURES IN THE HEALTHCARE INDUSTRY HCS-NURC-105C-1 42 5.3 0.3
PROCESS AND PACK PRESCRIPTION HCS-PHARM-202C 45 5.6 0.3
  7 311 38.9 1.9
Delivery Methods

The course comprises of classroom lessons, computer skills laboratory training and clinical attachment in a healthcare organization.

Assessment Methods

Oral/written tests, assignments and practical performance

Graduation Criteria

The criteria for graduation are based on students' attendance and assessment results. Students must meet the 75% attendance criteria, as well as complete and pass all assessments of the course before they can be certified competent for the skills. All course units comprise theory, practical and clinical attachment assessments.

Minimum
  • 1 pass in GCE 'O' Level (any subject) , or 1 pass in GCE 'N' Level in a relevant subject (e.g. Maths, Science) or, WPLN Level 4 (Speak, Listen, Read, Numeracy) and Level 3 (Write)
  • Certified medically fit for healthcare work by approved clinics
  • Completing a successful employability interview by HMI Institute
COURSE FEE & SUBSIDY
  Total Trg. Duration   SSG Baseline Course Fee Subsidy (80%)   SkillsFuture Mid-Career Enhanced Subsidy (90%)   Workfare Training Support Scheme (95%)
Competency Unit (CU) Competency Standard(s) Code Hours Days Mths Course Fee Before Subsidy Course Fee Before Subsidy after GST   SSG Baseline (80%) --up to $17/hr Fee Payable by Student incl.GST   SkillsFuture MCES (90%) --up to $25 per trg. hr Fee Payable by Student incl.GST   WTS (95%) --up to $26.50 per trg. Hr Fee Payable by Student incl.GST
WSQ HCS (Administrative Support) Modular Skills Pack
80% - 95%* course fee subsidy for Singaporeans and Singapore Permanent Residents that are offered admission into WSQ courses with HMI Institute of Health Sciences
PERFORM ADMINISTRATIVE ACTIVITIES HCS-ADM-201C-0 39 4.9 0.2 $850.00 $909.50   $663.00 $246.50   $765.00 $144.50   $807.50 $102.00
PREPARE CLINIC FOR SERVICES HCS-ADM-201E-1 52 6.5 0.3 $850.00 $909.50   $680.00 $229.50   $765.00 $144.50   $807.50 $102.00
REGISTER AND SCHEDULE APPOINTMENT FOR PATIENTS HCS-ADM-203C-1 40 5.0 0.3 $850.00 $909.50   $680.00 $229.50   $765.00 $144.50   $807.50 $102.00
USE OF MEDICAL TERMINOLOGY IN WORK ACTIVITIES HCS-CC-201C-1 50 6.3 0.3 $850.00 $909.50   $680.00 $229.50   $765.00 $144.50   $807.50 $102.00
WORK WITHIN A LEGAL AND REGULATORY FRAMEWORK IN THE HEALTHCARE INDUSTRY HCS-CC-203E-1 43 5.4 0.3 $850.00 $909.50   $680.00 $229.50   $765.00 $144.50   $807.50 $102.00
COMPLY WITH WORKPLACE SAFETY AND HEALTH POLICIES AND PROCEDURES IN THE HEALTHCARE INDUSTRY HCS-NURC-105C-1 42 5.3 0.3 $605.00 $647.35   $484.00 $163.50   $544.50 $102.85   $574.75 $72.60
PROCESS AND PACK PRESCRIPTION HCS-PHARM-202C 45 5.6 0.3 $850.00 $909.50   $680.00 $229.50   $765.00 $144.50   $807.50 $102.00
  7 311 38.9 1.9 $5,705.00 $6,104.35   $4,547.00 $1,557.35   $5,134.50 $969.85   $5,419.75 $684.60
Other Fees (including 7% GST)
  • Application Fee S$53.50
  • Uniform Purchase (2 sets) S$70.40
  • 2-Month Medical Insurance Premium S$10.70
  • Pre-Admission Health ScreeningS$57.78