Patient Education and Engagement
Be equipped with the knowledge and skills to provide patients with information on pre and post doctor consultation and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients
Overview
Be equipped with the knowledge and skills to provide patients with information on pre and post doctor consultation and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients
Course Objectives
- Assess the types of patients with specific needs and address their readiness to be educated.
- Access patient information/medical records whilst maintaining medical confidentiality, and address problems that impact the undertaking of a procedure/consultation.
- Provide updated knowledge on healthcare services to address queries on procedures and refer or escalate complex queries to senior personnel according to work protocol
- Provide post procedure follow-up information and instructions to optimise patients’ health and well being
Course Outline
- Procedures to access patient information and patient records
- Types of patients with specific needs
- Patient confidentiality
- Types of pre-procedures and post-procedures follow-up according to organisational guidelines
- Checklist of problems that may impact patients’ undertaking of a procedure
- Basic medical terminologies
- Up-to-date knowledge on healthcare services
- Identify any problems that may impact on the undertaking of a procedure or consultation according to prescribed checklists and guidelines
- Provide pre-procedures, and post-procedures follow-up as required
- Address any pre-procedure and post-procedure queries from the patients within scope of work
- Identify complex queries and questions for escalation
- Reiterate post-procedure instructions to patients
- Recommend and refer to seniors on general wellness
Target Audience
General public who are keen to work in health-related careers
Certification
Upon completion of the course, the participants will be awarded the Certification of Completion by HMI Institute.
Course Date
14 April 2023
16 June 2023
18 August 2023
20 October 2023
15 December 2023
Course Date
14 April 2023
16 June 2023
18 August 2023
20 October 2023
15 December 2023
Course Date & Registration
Course Duration
The training is delivered via online learning and classroom sessions.
Total: 25 Hours
- E-learning: 4 hours
- Classroom: 9 hours
- Practical: 11 hours
- Assessment: 1 hour
Course Venue
HMI Institute
Course Fee
$550 per participant
Course Fee is subject to GST
