Effective Communication at Work
Overview
This training program is designed for professionals aiming to enhance their communication skills in today’s fast-paced, interconnected work environment. It addresses the challenges of rapid communication and virtual interactions by focusing on optimising communication techniques and strategies. Participants will learn to improve every phase of their communication, from initiating exchanges to using various modes effectively, thereby increasing efficiency and reducing stress.
Learning Outcomes
In this workshop, you will learn:
- The importance of communication at work
- To describe how communication is part of organisational behaviour
- To identify modes of communication and select the appropriate mode
- To explain the purpose and desired outcomes of communication
- To practise mindful and clear verbal communication
- To interpret body language and apply positive body language
- To apply effective email strategies
- To demonstrate positive aspects of presentation
- To recognise differences in and sensitivity of cultures
Workshop Outline
- Fundamentals of Communication
- Digital Communication
- Verbal Communication
- Non-Verbal Communication
Target Audience
Open to all professionals interested in critical core skills
Certification
Upon completion of the course, the participants will be awarded the Certificate of Participation by HMI Institute.
Trainer’s Profile
Chew Lip Heng
Chew has 20 years in communications, specializing in workshops on branding, crisis management, and digital marketing. As a Red Cross volunteer, he trains disaster response teams and psychological first aid. He also teaches at SUSS and trains email communication for Jesuit Refugee Service.
Course Date & Registration
Course Date & Registration
To be confirmed
Course Duration
1 Day
Course Venue
HMI Institute
Course Fee
Details will be announced shortly
