Patient Education and Engagement
Be equipped with the knowledge and skills to provide patients with information on pre and post doctor consultation and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients
Overview
The module on Patient Education and Engagement equips the learner with the knowledge and skills to provide patients with information on pre and post doctor consultation and/or procedures and promote awareness on health and wellness to achieve optimal health outcomes for patients.
Learning Objectives
- Assess the types of patients with specific needs and address their readiness to be educated.
- Access patient information/medical records whilst maintaining medical confidentiality, and address problems that impact the undertaking of a procedure/consultation.
- Provide updated knowledge on healthcare services to address queries on procedures and refer or escalate complex queries to senior personnel according to work protocol
- Provide post procedure follow-up information and instructions to optimise patients’ health and well being
Course Outline
- Procedures to access patient information and patient records
- Types of patients with specific needs
- Patient confidentiality
- Types of pre-procedures and post-procedures follow-up according to organisational guidelines
- Checklist of problems that may impact patients’ undertaking of a procedure
- Basic medical terminologies
- Up-to-date knowledge on healthcare services
- Identify any problems that may impact on the undertaking of a procedure or consultation according to prescribed checklists and guidelines
- Provide pre-procedures, and post-procedures follow-up as required
- Address any pre-procedure and post-procedure queries from the patients within scope of work
- Identify complex queries and questions for escalation
- Reiterate post-procedure instructions to patients
- Recommend and refer to seniors on general wellness
Target Audience
- Existing healthcare workers
Entry Requirements
- Obtained at least a C6 pass at N-Level in any 1 subject or equivalent; OR
- Workplace Literacy & Numeracy (WPLN) Level 4 (Speaking, Listening, Reading & Numeracy) and Level 3 (Writing)
Certification
Upon successful completion of the course, participants will receive a formal recognition through the award of a Statement(s) of Attainment (SOA) from SkillsFuture Singapore.
Course Date
12 June 2023
11 September 2023
Course Date
12 June 2023
11 September 2023
Course Date & Registration
Course Date
To be Confirmed
Course Duration
The training is delivered via classroom and practical sessions
Total: 4.1 days
- Day 1: Asynchronous Synchronous (4 hours)
- Day 1, 2, & 3: Classroom training (20 hours)
- Day 4: Assessment (1 hour)
- Clinical attachment (8 hours)
Course Venue
HMI Institute
Course Fee
SkillsFuture Singapore (SSG) is providing course fee funding to the healthcare in-service staff.
- Up to 70% course fee subsidy for Singaporean aged 21-39 & SPR 21 years and above.
- Up to 90% course fee subsidy for Singaporean aged 40 & above.
- Up to 90% course fee subsidy for all staff (Singaporean & SPR) under the Enhanced Training Support for SMEs (ETSS) for SME employers.
| Full Course Fee | $726.00 (before GST) |
Baseline Subsidy (Non-SME SC/SPR <40 y/o) Fee Payable After SSG 70% Subsidy | $237.40 (including 9% GST) |
Enhanced Subsidy (All SME SC/SPR + Non SME SC/SPR >39 y/o) Fee Payable After SSG 90% Subsidy | $79.13 (including 9% GST) |
Enquiry
HMI Institute reserves the right to postpone or cancel the courses if minimum enrolment is not met.
Course Enquiries
If you are new to HMI Institute and wish to inquire about our training courses, please fill in the contact form.
