Team Building and Development

Team Building and Development Learn, understand and apply the tools and strategies on form and building strong teams. Back to Academy Page Overview For any organization to thrive and excel, it is paramount that individuals within teams can work well together to support each other. In this highly interactive workshop, participants will be able to […]

Service Excellence in Healthcare

Service Excellence in Healthcare Be equipped with the skillset, mindset and heartset to increase customer service aptitude, listening and problem-solving skills, ability to deal effectively with health patients, manage stress, and increase patient satisfaction Back to Academy Page Overview The core business of healthcare organisations delivering just care services is of the past. The healthcare […]

Preparing and Performing at the Workplace

Preparing and Performing at the Workplace Learn how to generate effective and efficient solutions to solve problems and capitalise on new opportunities at the workplace. Back to Academy Page Overview The need to be well prepared to perform at the workplace is crucial for all sectors and especially critical in the healthcare environment. Faced with […]

Facilitating Learning @ Work

Facilitating Learning @ Work Learn how to deploy different learning approaches which enable continuous learning across different contexts to drive self-development and the achievement of competencies for the current and future work requirements. Back to Academy Page Overview Living and working through the economic, social and pandemic disruption has prompted individuals to prioritize learning flexibility […]

Effective Communication

Effective Communication Enrol now in this workshop to learn, understand and apply the basic tools and strategies to be better in communicating with others at workplace Back to Academy Page Overview Communication entails exchanging of ideas, knowledge, and information. We can communicate for many purposes, including the intent to persuade, negotiate, or convince. Effective communication […]

Data Privacy, Protection and Cybersecurity

Data Privacy, Protection and Cybersecurity Learn about PDPA obligations, as well as security risks and their common attack methods. Back to Academy Page Overview The core business of hospitals delivering just care services is of the past. Hospitals’ business is rapidly evolving towards meeting customers’ demand for a seamless care experience. To achieve this, hospitals […]

Creativity and Innovation in Healthcare

Creativity and Innovation in Healthcare Enrol now in this workshop to learn how to apply creativity to solve problems. Back to Academy Page Overview For the healthcare industry, we are often required to stimulate our thinking to find opportunities for change or improvement. Creativity allows us to think about old problems in new ways, challenge […]

Building Resilience During a Transition (Basic)

Building Resilience During a Transition (Basic) Enrol now in this workshop to learn how to manage challenges and emotions. Back to Academy Page Overview The professional caregiving environment is full of challenges. It exacts a heavy emotional toll and the impact can be far-reaching. Learn how to manage this so that you can continue to […]

Basic Counselling and Coaching Skills

Basic Counselling and Coaching Skills Back to Academy Page Overview This course brings an insight on how you can improve the quality of the conversation and help your team members solve problems and develop professionally by applying basic counselling and coaching skills. The participants will learn how to apply GROW model which is solution focused […]

Adapting to Change

Adapting to Change Learn how to exercise flexibility in behaviours or approaches to respond to changes. Back to Academy Page Overview In the context of today’s world, many would agree that ‘Change is the only constant’. The rate of change is fast and continues to accelerate and there is little that we can do to […]