Positive Performance Appraisal Discussions (for Appraisees)

Positive Performance Appraisal Discussions (for Appraisees) Learn to manage your own performance appraisal discussion. Back to Academy Page Overview The performance appraisal period isn’t one that’s largely enjoyed by employees or managers alike. Since one will have to take part in the performance many times throughout one’s career, it may be useful to see it […]

Strategic HR & the Future of HR

Strategic HR & the Future of HR Move beyond administrative transactional HR and develop a strategic focus on your most important asset: your people. Back to Academy Page Overview Strategic Human Resource Management is an approach to managing human resources that supports long-term organizational goals and objectives with a strategic outlook. It can be also […]

Solve Problem & Make Decisions @ Operations Level

Solve Problem & Make Decisions @ Operations Level Build decisiveness and problem-solving competency through knowledge, tools and techniques. Back to Academy Page Overview This simulation-based and practical-orientated workshop is to build decisiveness and problem-solving competency through knowledge, tools and techniques. Participants will define the difference between decision-making and problem-solving, and explore interdependencies. Participants will consider […]

Lean in Healthcare Certification – Green Belt

Lean in Healthcare Certification – Green Belt Understand the concept of Lean Thinking and how the implementation of Lean practices is able to transform waste into value for the patients Back to Academy Page Overview The core business of hospitals delivering just care services is of the past. Hospitals’ business is rapidly evolving towards meeting […]

Lean in Healthcare Certification – Yellow Belt

Lean in Healthcare Certification – Yellow Belt Understand the concept of Lean Thinking and how the implementation of Lean practices is able to transform waste into value for the patients. Back to Academy Page Overview The core business of hospitals delivering just care services is of the past. Hospitals’ business is rapidly evolving towards meeting […]

Enhancing Patient Experience

Enhancing Patient Experience Practical Approaches for improving patient experience and health outcomes. Back to Academy Page Overview With an ageing population, the intensity of care required by patients will increase. The question that all our healthcare organizations have is how do we meet the higher demands with the limited resources that we have? How do […]

Emotional Intelligence at the Workplace

Emotional Intelligence at the Workplace Learn the importance of the “Why” and “How” to manage relationships in a range of healthcare workplace situations. Back to Academy Page Overview This essential course will equip staffs working in the Healthcare industry with strong foundations in EQ and allow them to apply emotional competence to manage self-care and […]

Creative Solutioning Through Creative Thinking

Creative Solutioning Through Creative Thinking Helping organizations and individuals to stay ahead of the curve, and to find new and innovative ways to improve their services, processes and quality of work. Back to Academy Page Overview Creative solutioning through creative thinking is a process of finding innovative and original solutions to problems or challenges by […]

Creating a Successful Mentoring Program @ The Workplace (Advanced Level)

Creating A Successful Mentoring Program @ The Workplace (Advanced Level) Formal mentoring programmes help organizations retain employees, increase job satisfaction and commitment, and cultivate desired organizational behaviour. Back to Academy Page Overview This course outlines critical steps of a formal mentoring programme and explains how to set up a successful program in your own organization […]

Building Resilience During a Transition (Intermediate)

Building Resilience During a Transition (Intermediate) The process of developing the ability to adapt and bounce back from difficult or challenging situations that occur during a period of change Back to Academy Page Overview By building resilience, individuals are better at coping with the stress and uncertainty that often accompanies transition and are more likely […]