Job Redesign Programmes for Support Care Staff
EMPOWER YOURSELF WITH THE SKILLS TO EXCEL IN YOUR ROLE
50% - 70%
SSG Course Fee Subsidy
Trained > 400,000
learners
SkillsFuture Singapore appointed
Continuing Education
and Training Centres
Available Training Tracks for
Healthcare Support Care Staff
Empower yourself with job-ready skills through interactive learning and practical scenarios, and attain industry-recognized qualifications.
WSQ Higher Certificate in Healthcare (Operations)
(Outpatient)
TARGET AUDIENCE
Outpatient Patient Service Associate
MODE OF DELIVERY
Instructor-Led Training
Assessment
FUNDING/SUBSIDY
SkillsFuture Funding
TOTAL DURATION
85 Hours
WSQ Higher Certificate in Healthcare (Operations)
(Inpatient)
TARGET AUDIENCE
Inpatient Patient Service Associate
MODE OF DELIVERY
Instructor-Led Training
Assessment
FUNDING/SUBSIDY
SkillsFuture Funding
TOTAL DURATION
87 Hours
WSQ Higher Certificate in Healthcare (Nursing)
(Core)
TARGET AUDIENCE
Care Support Associate
MODE OF DELIVERY
Instructor-Led Training
Assessment
FUNDING/SUBSIDY
SkillsFuture Funding
TOTAL DURATION
148 Hours
Available Assessment Only Pathways (AOP)
for Healthcare Support Care Staff
The AOP acknowledges an individual’s expertise gained through prior learning and work experience, offering a direct route to WSQ certification through assessment.
WSQ Higher Certificate in Healthcare (Operations)
– Outpatient Specialisation (Assessment-Only Pathway)
TARGET AUDIENCE
Outpatient Patient Service Associate
MODE OF DELIVERY
Assessment
FUNDING/SUBSIDY
SkillsFuture Funding
WSQ Higher Certificate in Healthcare (Operations)
– Inpatient Specialisation (Assessment-Only Pathway)
TARGET AUDIENCE
Inpatient Patient Service Associate
MODE OF DELIVERY
Assessment
FUNDING/SUBSIDY
SkillsFuture Funding
WSQ Higher Certificate in
Healthcare (Nursing) (Assessment-Only Pathway)
TARGET AUDIENCE
Care Support Associate
MODE OF DELIVERY
Assessment
FUNDING/SUBSIDY
SkillsFuture Funding
Find Out Which Course Is For You
Modules that Apply to All
- WSQ Infection Prevention And Control In Nursing Practice
- WSQ Mobility And Ambulation Assistance In Nursing
- WSQ Professional, Legal And Ethical Healthcare Practice
WSQ Higher Certificate in Healthcare (Operations)
– Outpatient Specialisation
Who Is It For?
Outpatient Patient Service Associate (PSA)
Module Overview
1- WSQ Infection Prevention And Control In Nursing Practice
2- WSQ Mobility And Ambulation Assistance In Nursing
3- WSQ Professional, Legal And Ethical Healthcare Practice
4- WSQ Clinical Support For Patient Service Associates
- Basic medical terminology
- Vital signs measuring and monitoring
- Perform room assisting/ assist doctor in physical examination
- Assist doctor/ nurse in minor surgical procedure
- Assist in gynae procedures
- Visual acuity (basic)
- Perform pregnancy test
- Collection of urine/ stool / sputum for investigation
5- WSQ Frontline Services Management
WSQ Higher Certificate in Healthcare (Operations)
– Inpatient Specialisation
Who Is It For?
Inpatient Patient Service Associate (PSA)
Module Overview
1- WSQ Infection Prevention And Control In Nursing Practice
2- WSQ Mobility And Ambulation Assistance In Nursing
3- WSQ Professional, Legal And Ethical Healthcare Practice
4- WSQ Clinical Support For Patient Service Associates
- Basic Medical terminology
- Vital signs measuring and monitoring
- Nutrition management
- Perform removal of peripheral venous cannula
- Perform capillary blood glucose monitoring
- Collection of oral/nasal /axilla/groin/rectal swab for COVID/MRSA/VRE
5- WSQ Inter-professional Collaboration
WSQ Higher Certificate in
Healthcare (Nursing)
Who Is It For?
Healthcare Assistant (HA) / Basic Care Assistant (BCA) / Clinical Support Associate (CSA)
Module Overview
1- WSQ Infection Prevention And Control In Nursing Practice
2- WSQ Mobility And Ambulation Assistance In Nursing
3- WSQ Professional, Legal And Ethical Healthcare Practice
4- WSQ Clinical Support For Patient Service Associates
- Basic Medical terminology
- Vital signs measuring and monitoring
- Nutrition management
- Perform removal of peripheral venous cannula
- Perform capillary blood glucose monitoring
- Collection of oral/nasal /axilla/groin/rectal swab for COVID/MRSA/VRE
5- WSQ Patient Care Delivery In Nursing
6- WSQ Respiratory Care In Nursing
7- WSQ Workplace Safety And Health
Pathways to Attain the WSQ Higher Certificate in Healthcare
1. Training and Assessment Pathway
Participant will undergo classroom learning and assessment. Participant will attain the qualification if they are assessed competent.
2. Assessment-Only Pathway (AOP)
What is it?
The AOP recognises an individual’s knowledge and skills acquired through prior learning and work experience. It provides an option for individuals to attain the WSQ certification directly through assessment without undergoing training. Participant will attain the qualification if they are assessed to be competent.
| Full Course | AOP | |
|---|---|---|
| Online Learning | ||
| Classroom Learning | ||
| Assessment | ||
| Workforce Skills Qualifications (WSQ) Certification |
Who can join AOP?
| Requirements | Supporting Documents to be Submitted |
|---|---|
| The candidate must complete the Self-Evaluation Checklist for the respective modules, ans is able answer at least 60% of the questions in the Self-Evaluation Checklist correctly | Candidates must submit the completed Self-Evaluation Checklist and with his or her signature |
| AND | |
| The candidate must be employed in a job related to the AOP module for at least 1 year | A letter from the candidate with his or her signature, or the candidate’s declaration on a prescribed from with his or her signature |
| OR | |
| The candidate is recommended by his supervisor for AOP | A letter from candidate’s supervisor with his or her name, designation and signature, or the supervisor’s declaration on a prescribed form with his or her name, designation and signature |
How will I benefit?
For Employers
- Faster and more efficient skills recognition and certification for your employees
- Less time spent away from work
- Fulfilment of the training requirements under the Progressive Wage Mode (PWM)
For Employees
- New and more efficient pathway for employees to attain WSQ certifications
Frequently Asked Questions (FAQ)
Our training prioritizes practical skills that are important for healthcare support roles. Under the guidance of our experienced lecturers, you’ll participate in dynamic discussions and lifelike simulations. This approach, centred on ‘learning by doing’ and tackling real-life challenges, sharpens your critical thinking and fosters ongoing development. Recognizing adult learners’ need for practical skills, our assessments focus on real-world tasks, preparing you to effectively apply your knowledge in actual healthcare environments.
Your learning journey unfolds in our state-of-the-art training and simulation labs, designed to optimize your learning experience. These facilities are tailored to enhance your understanding and skills in a realistic setting.
Discover more about how we create an engaging and effective learning environment for you here.
You can email us at inservice@hmi.com.sg
Enquiry
Have questions or requests? We’re here to help. Please fill out the form below, and we’ll get back to you as soon as possible.
